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		Click on a city name below to view the market-specific press release. 2002 Markets: Highest in Customer Satisfaction: Atlanta Venture Homes Charlotte Pulte Home Corporation Chicago Lakewood Homes Dallas/Ft. Worth Huntington Homes Denver/Colorado Springs Village Homes Houston Pulte Home Corporation Las Vegas Pulte Home Corporation Minneapolis/St. Paul Pulte Home Corporation Orlando Masterpiece Homes Philadelphia J.S. Hovnanian Homes Phoenix Pulte Home Corporation and Blandford Homes (Tie) Sacramento Centex Homes San Francisco Bay Area Pulte Home Corporation So. California/San Diego California Pacific Homes and Del Webb Corporation (Tie) Tampa Bay David Weekley Homes Washington D.C. IDI Group National Press Release   J.D. Power and Associates launched its first initiative into the home-building industry in 1997 with a syndicated customer satisfaction study in the Southern California market. Based on the success of this research, the Home Builder group extended its study to include home buyers in the 16 major markets listed above. New-Home Builder Customer Satisfaction Study: Additional Awardees (Top 3 In Customer Satisfaction) View the 2002 study press release View the power ratings for each builder The Home Builder Satisfaction Study includes new home buyers of both single family detached and attached homes. The study covers satisfaction with the entire home buying experience including sales staff, design center, customer service, price/value, physical design elements, location, recreation and amenities, and quality of workmanship and materials. Homebuyers are also asked about the mortgage and title companies used, the builder's Web site, and construction problem occurrence and resolution.
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