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		International Automotive Roundtable Navigating the Challenges J.D. Power and Associates created the International Automotive Roundtable to help members better understand the marketplace forces changing the automotive business. This prestigious organization, founded in 1986, has become a major conduit and forum for industry leaders, senior executives, manufacturers, retailers, financial institutions, automotive service providers and investment organizations to share their knowledge and obtain information on important industry activities. Phoenix, Arizona | April 30-May 1, 2003 View the agenda for the upcoming IRT Peruse our list of speakers Register online! Read about the Ritz-Carlton, Phoenix, Arizona Contact us to request additional information Innovative Ideas The Roundtable has become a focal point for innovative ideas and emerging business practices. This elite forum sheds a fresh perspective on the commercial impact of recent changes in retailing, marketing, manufacturing, financial services, economic activity and management, as well as explores developments in technology. The primary focus is to keep members abreast of new activities and innovative practices affecting the ways vehicles are marketed in the global marketplace. Enlightening Information On The Automotive Revolution Numerous challenges confront the automotive industry today, from global competition and environmental issues to changes in consumer attitudes as information becomes more freely available. Success in this relentlessly competitive business environment requires real-time knowledge to stay ahead of consumer expectations and their changing behavior. Consumers are leading a retail revolution and effecting a profound change in the market landscape. The automotive marketplace has been faced with increasingly informed buyers who seek more efficient processes to choose and evaluate products and services that meet their needs and criteria. More than ever before, consumers are selecting their own means to research, choose and purchase a product—whether it is a personal computer, a major appliance or a new automobile. In a time-conscious society, consumers want to gather as much factual information as quickly as possible, consider comparable products, weigh their options and make an informed choice—all on their own time schedule. The Internet has opened up new channels for communication and data gathering, and is having a far-reaching impact on how consumers make purchase decisions. With the advent of this important new information resource, consumers are forcing change in the automotive purchase process using the "virtual dealership" to buy their car or truck without visiting a retailer's showroom. Consumers are also embracing the "mega-store" concept and showing a preference for a broad selection of products from which to choose their vehicle. As we move into the new millennium, emerging trends in the automotive industry such as e-commerce, new- and used-vehicle superstores, franchise consolidation, public ownership, financial mergers and service chains will all be impacted by more knowledgeable and demanding consumers. Shared insights about the future of retailing and developing trends such as the following are some of the areas explored with industry experts. Internet marketing Emergence of new- and used-vehicle superstores Public ownership Mega-retailer expansion Reducing distribution costs REITs Improving customer satisfaction in sales and service Keeping pace with technology changes Creating operation efficiencies and brand loyalty World-Class Speakers and The Global Marketplace Roundtable sessions feature CEOs of automotive manufacturers and senior executives of global operations and leading mega-retailers as well as those from corporate, industrial, financial, technological, political and consulting sectors. Authors whose books are relevant to the automotive business are frequently invited to speak at Roundtable meetings. Renowned speakers and authors who have participated in recent International Automotive Roundtable sessions include such notables as Dr. Peter Drucker, Alvin Toffler and Regis McKenna. Roundtable speakers are carefully selected for their unique knowledge and ability to communicate current, practical and thought-provoking information. Pertinent actions from outside the automotive sphere are often examined. Provocative Analysis By J.D. Power and Associates Roundtable sessions feature speakers from J.D. Power and Associates research, analysis and consulting groups who provide their unique knowledge, counsel and information to members from the most current consumer-based research projects and studies.
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