Please note: All
studies are not available in every region. Please
contact your local office to discuss your specific
research requirements.
Overview
“In
Germany, it is not necessary to buy an expensive
car to have a satisfying ownership experience.”
J.D. Power and Associates is an
ISO 9001:2000 registered firm that provides syndicated
(industry-wide) and proprietary (client-specific)
research, quality and customer satisfaction tracking,
automotive forecasting, business consulting, training,
and business improvement services worldwide to help
companies make better decisions.
A European Perspective
J.D. Power and Associates provides
clients with an understanding of the factors that
influence perceptions of quality and customer satisfaction
throughout Europe, Africa, and the Middle East. The
firm’s studies allow companies to make informed
strategic decisions and tailor products to address
consumer needs in markets around the world. The European
office produces a variety of annual syndicated studies
and client-specific proprietary studies focusing mainly
on three industries: automotive, telecommunications,
and utilities.
