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Welcome to J.D. Power and Associates—Asia
Overview
| Syndicated
Research | Custom
Research | Forecasting
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Us
Serving the following markets:
- Japan (To visit the Japanese
language site, click
here)
- China
- Indonesia
- Malaysia
- Philippines
- Taiwan
- Thailand
- Singapore
- India
 |
Please note: All
studies are not available in every region. Please
contact your local office to discuss your specific
research requirements. |
Overview
| “In
Japanese, European and U.S. markets, consumers
are generally more interested in vehicle safety-related
features than in convenience and communications
technologies.” |
J.D. Power and Associates is an
ISO 9001:2000 registered firm that provides syndicated
(industry-wide) and proprietary (client-specific)
research, quality and customer satisfaction tracking,
automotive forecasting, consulting, training, and
performance improvement services worldwide to help
companies make better decisions and improve their
operations.Each year, the firm surveys millions of
consumers and businesses to understand their opinions
and expectations regarding the products and services
they purchase. Responses are statistically analyzed
to obtain industry rankings—based on product
quality, customer satisfaction, or other industry-specific
metrics—that gauge company performance.
An Asian Perspective
- To visit the J.D. Power Asia
Pacific Japanese language site, click
here
- To visit the J.D. Power Asia
Pacific English language site, click
here
J.D. Power Asia Pacific, established
in 1990, conducts quality and customer satisfaction
research and provides consulting services in the automotive,
information technology, finance, travel, and service
industries. A satellite office, located in Singapore,
has been in operation since 1999 and an office in
Shanghai opened in January 2005.
J.D. Power Asia Pacific provides
clients with an understanding of the factors that
influence perceptions of quality and customer satisfaction
throughout the Asia Pacific region. The firm’s
studies allow companies to make informed strategic
decisions and tailor products to address consumer
needs in markets around the world. The office offers
a variety of syndicated studies, client-specific proprietary
studies, consulting, and training services. |
